Effective Date: March 30, 2026
Improved Motions Physical Therapy, LLC (“Improved Motions,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://improvedmotions.com/), use our services, or interact with us through SMS/text messaging, email, or other communications.
1. Information We Collect
A. Personal Information You Provide
When you fill out forms, schedule a consultation, subscribe to our newsletter, contact us, or opt into our SMS messaging program, we may collect:
Name, email address, phone number, and any additional information you provide in messages or inquiries.
B. Information Collected When You Opt Into SMS
When you opt into our SMS/text messaging program (the “Improved Motions SMS Program”), we collect:
Your name and your mobile phone number.
Your phone number and SMS opt-in consent data are used solely to send you text messages related to our services, including appointment reminders, appointment scheduling, service updates, and promotional offers you have consented to receive. Messages are sent via autodialer.
C. Automatically Collected Information
When you visit our website, certain information is collected automatically, including: IP address, device type and browser, pages visited and time spent on our site, referral source, and click and interaction data with ads or emails. We collect this data using cookies, tracking technologies, and third-party services such as Google Analytics, Google Ads, and Facebook Ads.
2. How We Use Your Information
We use your information to: provide and improve our physical therapy, recovery, and performance coaching services; respond to inquiries and appointment requests; send important updates, appointment reminders, and promotional offers (only with your consent); analyze website traffic and user behavior; and optimize our advertising and marketing efforts.
Your personal information — including your phone number — is used solely to communicate with you regarding appointment schedules, service alerts, account notifications, promotions you have consented to, and other service-related messages from Improved Motions Physical Therapy, LLC. We do not sell your personal data to third parties.
3. SMS/Text Messaging Program
Program Name: Improved Motions SMS Program
Sending Number: 1-855-679-8479 (Toll-Free)
Message Types: Appointment reminders, appointment scheduling, service updates, promotional messages, and account notifications.
Message Frequency: Message frequency varies based on your interactions and appointment schedule.
Message and Data Rates: Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
Opt-Out: You may opt out of receiving SMS messages at any time by texting STOP to 1-855-679-8479. Once you opt out, you will receive a one-time confirmation message and no further SMS communications will be sent unless you opt in again.
Help: For help, text HELP to 1-855-679-8479, email info@improvedmotions.com, or visit https://improvedmotions.com/.
Consent: Consent to receive SMS messages is not a condition of purchase or of receiving any services from Improved Motions. Messages may be sent using an autodialer.
4. SMS Opt-In Data and Third-Party Sharing
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Your personal information collected through the SMS program is only accessible to authorized staff of Improved Motions Physical Therapy, LLC for the purpose of providing relevant SMS communications and managing your care.
We do not sell, rent, or share your SMS consent or phone number data with any third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and track website activity. These technologies allow us to measure website performance and analytics (Google Analytics), run and optimize advertising campaigns (Google Ads, Facebook Ads), and track conversions and remarket to visitors.
You can control or disable cookies in your browser settings. However, doing so may limit certain website functions.
6. Other Third-Party Services
We may share anonymized, non-SMS data with trusted third-party services for the following limited purposes: Google Analytics (website traffic analysis), Google Ads and Facebook Ads (advertising optimization), and email marketing providers (for sending newsletters and updates). These services comply with applicable data protection regulations.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of electronic transmission or storage is 100% secure, we take reasonable precautions to safeguard your data.
8. Your Rights and Choices
You have the right to: access, update, or request deletion of your personal data; opt out of SMS messages at any time by texting STOP to 1-855-679-8479; opt out of marketing emails using the unsubscribe link provided in each email; and disable cookies in your browser settings.
To request changes or data deletion, contact us at: info@improvedmotions.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website at https://improvedmotions.com/ with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Improved Motions Physical Therapy, LLC
843 Northwest Federal Highway, Stuart, FL 34994
Phone: (772) 214-4402
Email: info@improvedmotions.com
Website: https://improvedmotions.com/